Are you spending to save? I’m sure we’re all on an efficiency drive – doubtless the cornerstone of good business strategy but sometimes overlooked in favour of chasing higher turnover. I’m hearing of plenty of PSPs laying out money to improve their business, which is great news. But I’d love to know exactly where that money’s going – it certainly isn’t all on production kit/solutions. I’ll ask the wider question in the 2022 Widthwise poll when it opens next month – but I’d welcome earlier input too.
